Privacy Policy

Last Updated: March 2, 2026

Introduction

This Privacy Policy explains how Toolssavvy.ph (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit toolssavvy.ph (the “Site”) or interact with our services.

We are committed to complying with applicable data protection laws, including:

• Republic Act No. 10173 – The Data Privacy Act of 2012 (Philippines)
• GDPR (General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)
• Other applicable global privacy standards

Compliance with the Philippine Data Privacy Act (R.A. 10173)

In accordance with the Data Privacy Act of 2012, Toolssavvy.ph ensures that personal data is:

• Collected for legitimate business purposes
• Processed fairly and lawfully
• Accurate and kept up to date
• Retained only as long as necessary
• Protected with appropriate organizational, physical, and technical security measures

We implement safeguards to protect personal information against accidental or unlawful destruction, alteration, disclosure, or unauthorized access.

If you believe your personal data has been mishandled, you may contact us directly. You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Updates will be posted on this page with a revised “Last Updated” date.

Information We Collect

A. Information You Provide Directly

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment confirmation details
• Account login credentials
• Customer service messages or inquiries

B. Information Collected Automatically

We collect data automatically using cookies, pixels, and analytics tools:

• IP address
• Browser type and device information
• Pages viewed and products browsed
• Search terms and referral sources
• Site interaction data such as clicks and navigation patterns

C. Information from Third Parties

We may receive additional information from trusted partners such as:

• Payment processors
• Shipping and logistics services
• Marketing and advertising platforms
• Social media integrations
• Service providers supporting our operations

How We Use Your Information

• To process and fulfill orders
• To manage customer accounts and transactions
• To send order updates and service notifications
• To provide customer support
• To improve website performance and user experience
• To prevent fraud and secure the Site
• To deliver marketing communications (where permitted by law)
• To comply with legal and regulatory obligations

Cookies & Tracking Technologies

We use cookies and similar technologies to enable essential features, analyze performance, personalize content, and support advertising.

You may disable cookies through your browser settings, but doing so may affect certain features such as login or checkout functionality.

Sharing of Personal Information

We may share your information with trusted third parties, including:

• Shopify, our e-commerce platform provider
• Payment gateways and processors
• Shipping and fulfillment partners
• Marketing and analytics providers
• IT, hosting, and support vendors
• Government authorities when required by law

We do not sell personal information. We do not share sensitive personal data without lawful basis or consent.

Data Retention

We retain personal data only as long as necessary for:

• Order fulfillment
• Warranty documentation
• Legal and accounting compliance
• Fraud prevention
• Business record-keeping requirements

Security Measures

We implement reasonable and appropriate security measures including:

• Secure Socket Layer (SSL) encryption
• Restricted internal data access
• Secure hosting infrastructure
• Payment gateway encryption standards

Your Rights Under R.A. 10173

As a data subject under the Philippine Data Privacy Act, you have the right to:

• Be informed about data processing
• Access your personal data
• Correct inaccurate or outdated data
• Object to processing
• Request erasure or blocking of data
• Withdraw consent
• Request data portability (where applicable)
• Lodge a complaint with the National Privacy Commission

To exercise your rights, email support@toolssavvy.ph. Identity verification may be required.

GDPR Notice (EEA Users)

We process data based on lawful grounds such as consent, contractual necessity, legal obligation, and legitimate interest.

CCPA Notice (California Residents)

California residents may request access, correction, or deletion of personal information. We do not sell personal data.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

Do Not Track

Because there is no industry standard for responding to “Do Not Track” signals, we do not alter data collection practices in response to such signals.

Contact Information

Store Name: Toolssavvy.ph

Website: https://toolssavvy.ph

Landline: (02)  8404-2435 | 7978-4632

Mobile: 0917-1755822 | 0917-1742423 | 0922-8996639

Email: support@toolssavvy.ph

Customer Service Hours: Mon–Sat, 8:30 AM–5:30 PM (Philippine Time)

Response Time: 1–2 business days