Warranty & Service Center
Warranty Policy
Last Updated: March 5, 2026
At Toolssavvy.ph, we stand behind the quality and authenticity of the products we sell. This Warranty Policy explains coverage, limitations, and the process for warranty claims. All items purchased from Toolssavvy.ph carry their respective official brand warranties (terms and duration vary per brand), supported by authorized service centers nationwide.
Warranty Coverage
• All products purchased from Toolssavvy.ph include their respective brand warranty (varies per brand).
• Warranty typically covers manufacturing defects, faulty materials, or workmanship issues under normal use.
• If a product fails under normal use during the warranty period, the brand/service center may repair, replace, or service the item based on their official terms.
• Toolssavvy.ph may assist customers in locating and coordinating with the correct authorized service center.
What Is Not Covered
This warranty does not apply to:
• Damage caused by misuse, improper handling, accidents, drops, impact, or water exposure / flooding
• Unauthorized repairs, modifications, tampering, or opening sealed components
• Normal wear and tear and consumables (e.g., carbon brushes, switches, bearings, belts, blades, bits, discs, batteries with natural capacity degradation) unless the brand explicitly includes them
• Products used outside their intended purpose or beyond rated capacity (overload / continuous duty beyond specs)
• Damage caused by improper power source (unstable voltage, wrong extension cords, incorrect chargers, generator fluctuations) unless brand allows it
• Items purchased from unauthorized sellers or marketplaces (no valid proof from Toolssavvy.ph / authorized dealer)
• Lost, defaced, altered, or illegible serial numbers / warranty stickers
Important Requirement: Proof of Purchase
To claim warranty:
• Original receipt or valid proof of purchase is REQUIRED.
• No proof of purchase means no warranty claim can be processed.
How to File a Warranty Claim
1) Contact Us
Email support@toolssavvy.ph and include:
• Order number (if purchased online)
• Complete name and contact number
• Product brand/model and serial number (if available)
• Clear description of the issue and how it occurred
2) Provide Evidence
We may request photos or videos to help verify the concern before referring you to the appropriate service center.
3) Service Center Visit or Endorsed Handling
Depending on the brand, you may be instructed to:
• Bring the item to an authorized service center, OR
• Ship/submit the item to the designated location (shipping rules depend on the brand and case assessment)
4) Evaluation & Resolution
Authorized service centers will inspect the unit and determine whether the issue is covered by warranty. Once assessed, the item will be repaired, replaced, or otherwise resolved based on the brand’s official warranty terms.
Warranty Period
• Warranty period begins on the date of purchase / delivery.
• Replacement items (if approved) usually follow the remaining balance of the original warranty period, unless the brand states otherwise.
• Warranty durations vary per brand and product category (see the list below).
Legal Rights
This warranty is provided in addition to applicable consumer rights under Philippine law and does not limit your protection under the Consumer Act of the Philippines (R.A. 7394).
Customer Support / Follow-ups
For tracking or follow-up of warranty concerns, please contact:
Email: support@toolssavvy.ph
OFFICIAL BRAND WARRANTY LIST & AUTHORIZED SERVICE CENTERS
We will help direct you to the correct service centers for your brand. Please present your receipt.
| Brand | Authorized Service Center |
|
Bosch Professional 1 Year Parts & Service Warranty *Starts Jan. 31,2023  |
Binondo: 1054 Reina Regente Cor. Recto Ave. Manila (02) 247 4380 / 247 4850 / 244 73 4041-47 Quezon City: Unit A, 20 D. Tuazon, Brgy. Don Manuel 0927 078 4408 / 0917 173 6636 Makati: G/F WC Bldg. 2438 Belarmino St., Bangkal (02) 7387406 / 510 1651 |
|
Montana 1 Year Service Warranty 
|
#668 T. Santiago St. Lingunan, Valenzuela City 0917 517 2796 |
|
Deli 1 Year Limited Parts & Service Warranty 
|
314 Dasmariñas St., Binondo, Manila 0917 150 6564 |
|
Dremel 6 Months Parts & Service Warranty 
|
Bring to any Bosch Service Center |
|
Makita Professional / MT Series 3.5 Years Limited Warranty – Pro & Industrial 2 Years One-Time Replacement – Batteries/Charger 2 Years Limited Warranty – MT Series, CXT, etc. 1 Year Replacement – Lights & Measuring tools 
|
Manila: 315 Dasmariñas St., Binondo (02) 243-1159 to 64 |
|
Dewalt Power Tools 3 Year Limited Warranty 
|
Unit 2A 2F VSK Corporate Circle, Acacia Lane, Mandaluyong (02) 8533 9786 / (02) 8299 3772 / 1 800 1322 0127 |
|
Milwaukee Professional 6 Months Parts & Service Warranty 
|
22 Timog Ave, Diliman, Quezon City (02) 355-7777 |
|
Kress Elektrowerkzeuge 6 Months Parts & Service Warranty 
|
#8 Don Manuel Street, Kaingin Rd., Balintawak, Quezon City 0956 014 6378 |
|
Crown Lifetime Service Warranty  |
254 G. Araneta Ave., Brgy. Masambong, Quezon City (02) 8661 5421 / 8664 8905 |
|
MPT Tools 6 Months Limited Parts & Service Warranty 
|
357 Rose St., Brgy. 161, Reparo Baesa, Caloocan City 0917 884 2017 |
|
DCA Professional 6 Months Parts Warranty Lifetime Service Warranty 
|
911 G. Araneta Ave., cor. P. Florentino St., Quezon City (02) 8740 9296 |
|
Ken Professional 6 Months Limited Parts & Service Warranty (Limited – specific conditions apply) 
|
22 Timog Ave, Diliman, Quezon City (02) 355-7777 |
|
Dartek 1 Year Service Warranty 
|
#8 Don Manuel Street, Kaingin Rd., Balintawak, QC 0956 014 6378 |
|
Zekoki 3 Months Service Warranty 
|
22 Timog Ave, Diliman, Quezon City (02) 355 7777 |
|
JC Kawasaki Lifetime Service Warranty 
|
Bring to Authorized Dealer for Warranty & Repair |
|
Lotus Tools 6 Months Limited Parts & Service Warranty  |
Bring to any Lotus Authorized Service Centers Nearest Lotus Service Technician: Manila - Temoteo Leynes 0999 170 9870 Nearest Lotus Service Center at our shop: Contact: 09287805624 / 09662631986 Address: #1882 E. Rodriguez Sr. Ave., Cubao Quezon City |
|
Greenfield 6 Months Service Warranty 
|
1424 Coher Center, Quezon Ave., Quezon City Tel: 8709 9041 |
|
Hoyoma Lifetime Service Warranty 
|
Bring to Authorized Dealer for Warranty & Repair |
|
Mailtank 6 Months Service Warranty 
|
Bring to Authorized Dealer |
|
Total Tools 1 Year Service Warranty 
|
543 Tomas Mapua St., Sta. Cruz, Manila Landline: 02 242 1346 Cellphone: +63 917 817 5157 |
|
Ingco Tools 6 Months Limited Warranty 
|
#2 D. Arellano St., Bagong Barrio, Caloocan City Tel: 7002 3394 Spare Parts: 0917 625 2286 Messenger: IngcoService5 |
|
JR Kawasaki 3 Months Service Warranty 
|
420 Del Monte St., Brgy. Sienna, Quezon City 09559 844 403 |
|
Hokage 6 Months Service Warranty 
|
Bring to Authorized Dealer |
|
Hitronic 6 Months Service Warranty 
|
Bring to Authorized Dealer |
|
Powerhouse Powertools – 6 Months Welding – 3 Months Generators – 1 Month Industrial – 3 Months 
|
Manila SC: 2712 Jose Abad Santos Ave., Tondo 0966 555 7777 / 0905 034 0301 / 0965 052 7521 Full List Here |
|
Powerplus 1 Year Service Warranty 
|
2712 Jose Abad Santos Ave., Tondo, Manila 0966 555 7777 / 0905 034 0301 / 0965 052 7521 |
|
Riland 6 Months Service Warranty 
|
Don Serging Osmeña Avenue,Reclamation Area, Cebu City, 6000 Cebu Riland Service Center- 09176317465 |
|
Rilon 6 Months Service Warranty 
|
Bring to Authorized Dealer |
|
Showfou 3 Months Service Warranty 
|
911 G. Araneta Ave., P. Florentino St., QC (02) 8740 9296 |
|
Shibaru Lifetime Service Warranty 
|
911 G. Araneta Ave., P. Florentino St., QC (02) 8740 9296 |
|
Stanley 2 Year Limited Warranty  |
Unit 2A 2F VSK Corporate Circle, Acacia Lane, Mandaluyong (02) 8533 9786 / (02) 8299 3772 / 1 800 1322 0127 |
|
Shinsetsu 6 Months Service Warranty 
|
Metro Manila: 9422 Urma Drive, Airport Village, Parañaque City (02) 8838 5551 / 8851 5851 0925 525 7685 / 0919 081 9594 / 0917 708 3819 Cebu: #37 Rafael Espina St., Banilad (32) 238 0630 / 0998 849 8881 Davao: Door 1-2 JNL Bldg., Cabantian (82) 224 5748 / 0932 854 8134 / 0925 803 3843 |
|
Worx 6 Months Parts Warranty 
|
#8 Don Manuel Street, Kaingin Rd., Balintawak, QC 0956 014 6378 |
|
Wadfow 6 Months Service Warranty 
|
130-A 6th Street, 7th Ave., Grace Park East, Caloocan 0917 625 2286 / 0919 078 0019 / 7002-3394 |
|
Yamato DC Type: 6 Months Service Warranty AC Type: 3 Months Service Warranty 
|
Bring to Authorized Dealer for Warranty & Repair |
Information is subject to change without prior notice.